Q: How do I create an account?
A: Click here to register by filling in your details and following the instructions.
Q: I forgot my password?
A: Click "Forget Password" and key in your email to reset your password.
Q: When do I receive my order after purchase?
A: For ready stocks, you will receive your orders within 3 working days.
For pre order items, you will receive within 10 - 14 working days
*During promotion or peak periods, there might be some delay in shipping. Please bear with us as we could not fulfill the shipping policy due to massive orders and transaction and availability issues.
Q: How do I apply coupon code?
A: On the 'Checkout' page, you will see the 'discount code' column. Just type the code into the column and click 'Apply'. The total amount will automatically be deducted and you can proceed with payment.
Q:I couldn't make payment for the item that I added into cart previously. What should I do?
A: Items added to your cart will only be reserved to you for one day. The item will be sold to the next person in if payment is not made within the time frame. You may talk to us about the item so that we can reorder for you if it is already sold out.
Q:How do I make payment?
A: All transactions are made in Malaysia Ringgit (MYR) via Ipay88, a payment gateway that accepts credit cards, debit cards (Paypal) and local bank online transfers.
Q: Do you offer direct bank transfer / ATM transfer?
A: Yes, we do. You may obtain our bank account number under 'Manual Bank in' column. Once payment is done, kindly email us a photo of the transaction evidence at firstname.lastname@example.org.
Q: Can I make payments using my debit card?
A: Yes. The procedure is the same as with credit cards.
**Thank you for shopping with us!**